faq

Call Us: (754) 800-2042 10:30am - 1am 7 days

FAQ - FREQUENTLY ASKED QUESTIONS

What is an Escape Room?

Live Escape Rooms are an immersive adventure game in real life! A team of 2-6 people are placed in a room and have 60 minutes to solve puzzles and riddles, find secret passages, and unravel the mystery of the room to escape!

Who are escape rooms for?

Anyone can enjoy escape rooms! They are perfect for corporate team building and work outings, birthday parties, family & friend groups, nights out, date nights, field trips, fundraisers… you name it! Come on out and give it a try!​

How is Boxroom Escape Games different from all other escape rooms?

The team behind Boxroom Escape Games were once escape room enthusiasts, who have escaped from rooms on three continents. We design escape rooms on our own – all rooms have unique storylines and movie-like props. High tech puzzles and state of the art decorations will make you feel like you’re living a video game. Full immersion into the game is inevitable. It took us a while to create Boxroom Escape Games because of all the above-mentioned, yet we believe that we have created one of the most technologically advanced immersive escape rooms in the U.S.

How many different games do you have?

Currently, we have three rooms: Merlin’s Wizarding Academy, Haunted Pirate Shipwreck and Operation Saving Hollywood. If you have a large group, you can split up into multiple teams and play different rooms at the same time, head to head. Plus, we have breathtaking 360 virtual reality 5D VR attraction Extreme-Machine to play.

How can I book a game?

By clicking BOOK NOW at any time and if you have any questions call 754-800-2042.

Do you sell gift certificates?

Yes, we do! As well as gift cards with collector coins. Looking for a trendy gift for Christmas, birthday, anniversary, dates, friends, family & coworkers or just to surprise someone by sharing fun and excitement of real-life escape games? Boxroom Escape Games gift certificates, cards and coins are the answer! You can get them right here

When should I arrive?

Please arrive to Boxroom Escape Games at least 15 minutes early. If you are less than 15 minutes late, the time will be extracted from your 60 minutes in the room. If you are more than 15 minutes late, your game will be cancelled without a refund.

Where are you located?

We are located on the south side of Hollywood Blvd, just east of Dixie Hwy in Downtown Hollywood (between Young Circle and Dixie Hwy). Our address is 2042 Hollywood Blvd, Hollywood, FL 33020.

Where can I park my car?

There is metered street parking along Hollywood Blvd and the adjacent streets.

How much to play?

$19-$33 per person, depending on the date and time of your desired booking. Please refer to our booking page for more information. Also, make sure you Like, Share and Tag our Facebook page! Specials and promos are mentioned there!

Can I come at a time that’s not listed in the schedule?

Please contact us for special arrangements and we will try to accommodate you the best we can.

Is it possible to cancel or reschedule the booking?

Tickets are non-refundable but games can be rescheduled within 24 hours of your scheduled booking time.

When are you open?

We are open 7 days a week from 10:30am - 1am.

How many people can play the game?

The minimum size of a team is 2, the maximum is 6.

Are there age restrictions?

No, all ages are welcome! However, please be aware that the most of our puzzles are designed with ages 12 and up in mind. Anyone under 14 must be accompanied by an adult. Anyone under 18 must have a parent or guardian sign a waiver.

Will we be playing with people outside of our party?

No. All our escape rooms are private and we never mix you with strangers!

Can we take video or shoot photos while playing an escape room?

No photography is allowed in the escape room. This would leak spoilers for the next potential players!

Is it scary?

Absolutely not! Our games are family oriented.

Will we really be locked in a room?

No. The rooms are all about solving the mystery and not unlocking the exit door. The exit door is never locked and you are free to leave the room for any reason but then must remain outside for the rest of the game.

Can you cater for corporate, private and team building events?

Yes, we can accommodate for a vast array of private events such as birthday and wedding parties, and other family events, field trips, fundraisers, bachelor/bachelorette parties, anniversaries and many more! We also provide a creative form of team building events - learn more. Please email [email protected] or call (754) 800-2042 for a custom quote.

Who can play? How physical are your room escape games?

Our rooms are full of mind games; very little physical activity and no special skills are required. Solving puzzles may require teamwork, critical thinking and logic.

Can I bring alcohol into the room?

Alcohol is not allowed in the room. We strongly advise that you wait to grab drinks until after your adventure at Boxroom Escape Games experience: you will want 100% of your brainpower at your disposal!

What if I don’t solve all the puzzles in 60 minutes?

No worries, you won’t be left in the room :)

Do you have team competitions?

Yes! Please contact us and we will accommodate you. All our experiences, of course, are a competition against the clock.

Accessibility and special requirements

Can people in wheelchairs play?

Our location is wheelchair accessible. If one of your team members handicapped, please call us and we recommend the game and do our best to cater for any special requirements.

Can pregnant women or people with health conditions play?

Pregnant women can enjoy our games since the games are not physically challenging. However, the game generates excitement and if you can't stand it you should not play!

Can claustrophobic people play?

The rooms are not so small and we leave the exit door open. However, personal experiences may vary depending on the individual’s degree of claustrophobia.

Where is my group’s photo?

We are going to take your picture to post it on our website in Winners and social media including our Facebook page. We would love it if you Tag yourself, Share it and Like it.

I have a question not listed here!

We have the answer! [email protected] or (754) 800-2042.

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