TERMS AND CONDITIONS
Please read and understand the following Terms and Conditions as they
are binding and apply to all Boxroom Escape Games purchases.
All players must complete a safety briefing conducted by Boxroom Escape
Games representative and sign a Release of Liability Waiver prior to entering the escape room, and/or
participating in a Virtual Reality (VR) experience.
For more information please visit our FAQ page.
By booking our room and/or VR experience, you (“The Customer”) are
agreeing to the following Terms and Conditions of sale specified herein
and any other provision as may be specified by Stanford Trident Inc.
DBA Boxroom (“The Company”).
The services are operated by Stanford Trident Inc. DBA Boxroom (herein
“The Company”, "us", "we", “our”) at 2042 Hollywood Blvd., Hollywood,
FL 33020 including, but not limited to activities associated with live
escape rooms / live escape games and Virtual Reality (VR) games and
other immersive experiences
You will be placed in themed rooms and have 60 minutes to solve
puzzles, find keys, codes and hidden passages and open the door to
escape. Every escape room has an emergency exit, that is never locked
so the game rooms can be left at any time during the game for any
The game is designed for a team of 2-6 people per room. We will not
admit more than 6 players into a room. No exceptions.
Due to the nature of the game no recordings can be taken inside the
room. Photography, video recording and using a mobile phone, other
recording devices (video and/or audio) and cameras and Internet are
forbidden in the rooms.
We expect visitors to not disclose any details of the game directly or
indirectly to the public.
We may contact you from time to time with offers and promotions via
email. You can unsubscribe by clicking the ‘unsubscribe’ button at the
bottom of the email or by sending an email to [email protected] and
your email will be taken off from the list.
Participation in live escape games and/or VR experiences under the
influence of alcohol or any other mind altering drug is strictly
prohibited. If player/players are found to be under the influence of
alcohol or other mind altering drugs, The Company representative shall
receive the right to refuse access to the site for those players,
and/or terminate the game and ask those players to leave the premises
without a refund. Any damage to Company property caused by players
under the influence of alcohol or drugs shall be reimbursed by the
responsible players. The Company reserves all rights and authority to
take necessary legal action to ensure the reputation of the Company
remains intact and guard against any risk towards the Company. There is
a $100 cleaning fee charged to anyone who urinates/vomits in our escape
Damage to tools, accessories/ furniture or property in the rooms is
forbidden. You are liable for damaging any items on the premises and we
are entitled to charge you for any damage which is intentional and/ or
caused by misuse of items.
It is forbidden to carry or bring any dangerous or hazardous item to the venue on 2042 Hollywood blvd, Hollywood FL. The Company representatives shall receive the power, consent and authority expressly granted by you to confiscate any such item and refuse your entry to the venue.
Please, do not move larger objects – our rooms require brains, not
While at the venue, you may be monitored and recorded by video camera
and we may photograph or video record you. Photos of each team will be
taken after the game, these photos will be kept in The Company personal
file, these photos may be uploaded to web and social media sites or
used for marketing purposes without names.
To remove your photos from the website or social media pages you should
notify us by sending an email to [email protected]
You may comment on the experience at the website. The Company has the
right to moderate all comments that are not appropriate.
The website may contain hyperlinks to third party websites. The
operation of those websites is out of the company’s control and you may
use them at your own risk. The company accepts no liability for any
damage arising out of any use of those websites.
The trademarks and logos displayed on the website are the property of
the company. You are not permitted to use these without a written
consent of the company and you accept that any such use may constitute
an infringement of the relevant proprietor’s rights.
The present Terms and Conditions and any agreement that incorporates
these Terms and Conditions and sales conditions shall be governed and
construed in accordance with the laws of the State of Florida, United
States. All disputes shall be submitted to the sole jurisdiction of the
State of Florida, United States.
Only person(s) who are at least 16 years old are permitted to book a
Cancelations, refunds, reschedules:
All sales are final. This is a live event game and we cannot do refunds for
cancellations and no shows but if you cancel up to 24 hours in advance, you
can call us and get a voucher or reschedule for a future game at the
You may only cancel and reschedule a game with no cancelation fee one time,
then a repeated cancelation fee of $25 applied.
No refunds, reschedules and vouchers for no shows or cancelations within 24
hours of your scheduled game but your ticket isn't tied to you. You are
welcome to sell your ticket to someone else and they will be able to play
instead of you.
Customers must arrive 15 minutes before the reserved time to
participate in a safety briefing and sign a Release of Liability Waiver
prior to entering the room.
If you are less than 15 minutes late, depending on availability the
time may be extracted from your time (60 minutes) in the room. If The
Customer is late for more than 15 minutes, The Company shall receive
the right to consider the booking a no show and cancel the game without
Any purchase on the website is only valid when processed by the
company. You shall receive a confirmation once your booking is
processed by email. This booking confirmation includes order number,
the exact date and time of the reservation. Please read it carefully
and make sure you have the correct date and time for your booking. If
you do not receive a confirmation email, please check your
If you wish to transfer your booking into someone else’s name, please
contact the company by either email or telephone preferably at least 12
hours prior to the start of your booking.
You are entirely responsible for entering your details correctly on the
online booking form on the website.
In case less people attending the game than it is booked for the price
difference will not be reimbursed.
PRICES AND PAYMENT
The prices for live escape games are shown on the boxroom.com/book_now web
page and are for 60 minutes of play in a live escape game, all prices are
in United States Dollars. The price is determined by the size of the group
participating in an escape game.
Our prices are:
2-3 players: $99 total
4 players: $132 total
5 players: $165 total
6 players: $198 total
Payments can be made online,by phone, or at the venue (applies only to
payments for additional services only).
Full payment is required at the time of booking.
In case you purchased voucher/ coupon:
The Voucher number entered online will be automatically marked as redeemed
after making a reservation.
After the expiration date printed on your coupon, its promotional value
expires, but you can still redeem it at the Boxroom for the amount paid.
For example, if you paid $99 for a coupon redeemable for a $132 ticket,
that coupon is still valid for $99 worth of ticket. We will accept your
reservation, and you will have to pay the $33 difference at the door to
All other services that are not included in the initial reservation
will be billed additionally.
If you are not sure if the whole team is coming, you can book the game
for 2-3 players and pay for the rest of players at the location by cash
Only one type of discount or offer can be used with a single booking.
We reserve the right to modify prices and schedule from time to time as
we see fit without notice. Services will be billed according to the
rates at the moment the order is placed.
SAFETY ON THE SITE (2042 HOLLYWOOD BLVD, HOLLYWOOD, FL)
You will be instructed before the game starts by the operator. After
learning the rules of the game, you will participate in the game at
your own risk. The company is not liable for any (personal or
equipment) damages caused by not following the rules described before
Do not participate in the gamе if you have any health and other
pre-existing conditions or injuries or if you are afraid to
participate. Only you can determine if you feel good enough to safely
participate. We do not and cannot guarantee your health and you fully
assume all risks of the activity in that you choose to participate.
You must sign the Release and Waiver Agreement where you fully accept
the Terms and Conditions before game.
Emergency EXIT door in each game room is never locked. You are free to
leave the room at any time but must remain outside for the rest of the
Dangerous or hazardous materials, food, alcoholic beverages and
beverages in cans or bottles may not be brought on to the premises.
Do not climb the furniture and do not look for clues above your head on
the ceiling and in the moldings, and under the floor and in the
baseboards or in the other dangerous locations.
Do not pry into live electrical outlets boxes, light sockets, AC ducts
or the like.
If you notice that one of the game elements is not working properly or
might be dangerous, please warn the operator immediately.
We are not responsible and not assume any liability for any damages to
or loss of your property or belongings, whether such damage or loss is
caused by our negligence or otherwise.
If anyone in the team/ group is under 16 years old, the adult parent/
legal guardian (18+) must book along with the minor and must accompany
him while playing. A ration of 1 adult to 2 children is recommended.
Though we recommend the minimum age is 8 years old, some kids can find
the theme of the game and rooms and the soundtrack and special light
and visual effects scary.
All children under 18 will need a parent/ legal guardian to sign the
liability waiver (Release and Waiver Agreement).
The company reserves the right to request an ID from customers who
might be minors.
We collect and store your personal details without disclosing it to any
third party and is dedicated to ensuring that the privacy of your
personal information is protected. All data is handled with the
greatest degree of care and discretion.
By booking through boxroom.com, you consent to the use of those items
of your personal data which are necessary to ensure the proper
processing of orders. The company undertakes to only use this data base
for information purposes and commercial offers for the company, and not
to divulge these data to third parties except upon request by a
judicial authority or other administrative authority empowered by law
to request this information.
Booking orders are processed online via Bookify as a third party
booking system (please, see Bookify Private Policy here) and payments are
processed online via Payment Depot (please, see its Private Policy here)
(please, see its Private Policy here as merchant
services providers. All of them are PCI compliant.
We do not keep any customer credit card information on our database.
WEBSITE USE AND SECURITY
The website boxroom.com hereinafter The Website is owned and operated
by The Company. The Company holds the right to amend or vary these
Terms and Conditions including any of the contents of this website from
time to time at its sole discretion and without prior notice.
The Terms and Conditions apply to the use of the website by any visitor
and should be read carefully before any use or booking.
The company does its best to supply you with the most up to date and
accurate information on the website.
The website is for your personal and non-commercial use. You may not
modify copy, distribute, transmit, display, perform, reproduce,
publish, license, create derivative works from, transfer or sell any
information obtained from this website without the written consent of
You are not permitted to link to, or use all or any part of the website
for any purpose which is fraudulent, unlawful, defamatory, harmful,
obscene or objectionable.
You accept that the Internet is not fully secure. The company will take
all appropriate steps to protect your information.
The company shall not be liable to any person for any direct or
indirect, consequential or incidental damages, including (without
limitation) lost profits or revenues, loss of opportunity, costs of
replacement goods or services, loss or damage to data or business
interruption, arising out of any use of the website.
If you need to contact the company you can do so using any of the following
Email: [email protected]
Phone: (754) 800-2042